Scale Shipping Policy

This document is an operational draft structured for attorney review and may be updated with notice.

Eligibility

One complimentary BARGRAM scale is offered per qualifying new paid subscription, unless otherwise approved. An account becomes eligible after its free trial completes and its first successful subscription payment is processed, with a valid shipping address on file. Starting a trial alone does not trigger a shipment.

Shipping Address

The customer is responsible for providing a complete and correct shipping address and for keeping it up to date before shipment. The address on file at the time of shipment is preserved as the shipment record.

Shipping Territory & Timing

Scales currently ship within the United States. Shipment timing depends on review, approval, and availability; no specific delivery timeframe is promised unless confirmed in writing.

Tracking

When a shipment is sent, carrier and tracking information is recorded and made available to the account administrator.

Lost or Damaged Shipments

If a shipment is lost or arrives damaged, contact BARGRAM support. Replacements are reviewed and approved at BARGRAM's discretion.

Returns & Cancellation

If a subscription is cancelled before the scale ships, the pending shipment is cancelled. The scale is a promotional item provided for BARGRAM inventory workflows; returns are handled case by case where applicable.

Proper Use

The customer is responsible for proper use, calibration, and maintenance of the scale. The scale is not represented as certified for legal-for-trade use.